All systems are operational

Past Incidents

2nd July 2020

No incidents reported

1st July 2020

No incidents reported

30th June 2020

No incidents reported

29th June 2020

No incidents reported

28th June 2020

No incidents reported

27th June 2020

No incidents reported

26th June 2020

No incidents reported

25th June 2020

No incidents reported

24th June 2020

No incidents reported

23rd June 2020

No incidents reported

22nd June 2020

No incidents reported

21st June 2020

No incidents reported

20th June 2020

No incidents reported

19th June 2020

No incidents reported

18th June 2020

No incidents reported

17th June 2020

No incidents reported

16th June 2020

No incidents reported

15th June 2020

No incidents reported

14th June 2020

No incidents reported

13th June 2020

No incidents reported

12th June 2020

No incidents reported

11th June 2020

No incidents reported

10th June 2020

No incidents reported

9th June 2020

No incidents reported

8th June 2020

No incidents reported

7th June 2020

No incidents reported

6th June 2020

No incidents reported

5th June 2020

No incidents reported

4th June 2020

No incidents reported

3rd June 2020

No incidents reported

2nd June 2020

No incidents reported

1st June 2020

No incidents reported

31st May 2020

No incidents reported

30th May 2020

No incidents reported

29th May 2020

No incidents reported

28th May 2020

No incidents reported

27th May 2020

No incidents reported

26th May 2020

Logins HegartyMaths is experiencing server issues

During a standard update, a table in the DB became "locked" meaning no new data could be written to it. This issue affected users trying to log in between 14:45 and 15:00. Our engineers have restarted the DB and the site appears to be functioning normally once more.

25th May 2020

No incidents reported

24th May 2020

No incidents reported

23rd May 2020

No incidents reported

22nd May 2020

No incidents reported

21st May 2020

No incidents reported

20th May 2020

No incidents reported

19th May 2020

No incidents reported

18th May 2020

No incidents reported

17th May 2020

No incidents reported

16th May 2020

No incidents reported

15th May 2020

No incidents reported

14th May 2020

No incidents reported

13th May 2020

FontAwesome resource is experiencing issues

FontAwesome (a third-party resource) is slow today which is having a knock-on effect on HegartyMaths. Our engineers are watching the issue and will move towards an unlinked version of the resource if required.

12th May 2020

No incidents reported

11th May 2020

No incidents reported

10th May 2020

No incidents reported

9th May 2020

No incidents reported

8th May 2020

No incidents reported

7th May 2020

No incidents reported

6th May 2020

No incidents reported

5th May 2020

No incidents reported

4th May 2020

No incidents reported

3rd May 2020

No incidents reported

2nd May 2020

No incidents reported

1st May 2020

No incidents reported

30th April 2020

No incidents reported

29th April 2020

No incidents reported

28th April 2020

No incidents reported

27th April 2020

No incidents reported

26th April 2020

No incidents reported

25th April 2020

No incidents reported

24th April 2020

No incidents reported

23rd April 2020

No incidents reported

22nd April 2020

No incidents reported

21st April 2020

No incidents reported

20th April 2020

Logins HegartyMaths is experiencing server issues

The site started experiencing issues at 9:36 am. We rebooted the affected server in our infrastructure and service was restored before 9:42, but the server continued to misbehave. We replaced it with a bigger box and updated the configuration. We are continuing to monitor the situation.

Site issues occurred at the following times:

09:36 to 09:42 (first event) 09:55 to 10:00 (second event) 10:14 to 10:23 (replacement of box 1) 11:00 to 11:05 (replacement of box 2) 11:16 to 11:18 (configuration change) 12:04 to 12:14 (further event)

A code change to reduce memory usage will be deployed this afternoon and an upgrade to an element of our infrastructure is scheduled for 6am tomorrow.

19th April 2020

No incidents reported

18th April 2020

No incidents reported

17th April 2020

No incidents reported

16th April 2020

No incidents reported

15th April 2020

Videos (Vimeo) Vimeo status

Vimeo has let us know they are experiencing site errors or a partial site outage.

Please see https://www.vimeostatus.com/incidents/2bgbjgwcq75q for more information.

14th April 2020

No incidents reported

13th April 2020

No incidents reported

12th April 2020

No incidents reported

11th April 2020

No incidents reported

10th April 2020

No incidents reported

9th April 2020

No incidents reported

8th April 2020

Videos (Vimeo) Vimeo status

Vimeo has let us know they had a site errors or a partial site outage.

Please see https://www.vimeostatus.com/ for more information.

Incident occurred between Apr 8, 10:20 EDT and Apr 8, 10:58 EDT

7th April 2020

Videos (Vimeo) Vimeo status

Vimeo has let us know they had a site errors or a partial site outage.

Please see https://www.vimeostatus.com/ for more information.

Incident occurred between Apr 7, 12:19 EDT and Apr 7, 16:42 EDT

6th April 2020

No incidents reported

5th April 2020

No incidents reported

4th April 2020

No incidents reported

3rd April 2020

No incidents reported

2nd April 2020

No incidents reported

1st April 2020

No incidents reported

31st March 2020

Coronavirus - Unprecedented numbers

Students on HegartyMaths answered a record-breaking 5.9 million questions yesterday, Monday 30th March.

Our engineers are still watching and monitoring the system in the background.

Have a great maths day and stay well.

30th March 2020

Coronavirus - Unprecedented numbers

This is just an update. We had a very smooth weekend with 2.2 million questions answered over Saturday and Sunday.

We have had no performance issues since 12:05pm on Wednesday 25th March.

Our engineers continue to monitor and adjust to the situation. Site stability remains our primary focus.

29th March 2020

No incidents reported

28th March 2020

No incidents reported

27th March 2020

Reporting Coronavirus - Unprecedented numbers

The site is serving three times the load it did this time last week! Over half a million different students have logged in since Monday. Our engineers continue to make the operation of the site for students our primary focus.

You may have noticed that generated reports such as the markbook and impact report are behind (the data is accurate, but not up to date). Our reporting database is not as powerful as the juggernaut the main site is using, so it is struggling to keep apace of all the work the students are doing. Getting this sorted will be one of our next top priorities.

26th March 2020

25th March 2020

24th March 2020

HegartyMaths is experiencing server issues

We have been able to increase the available connections and add additional servers. We are currently doubling our database size which will allow us to increase these limits still further. The database enlargement will take some time to put in place. The number of errors being returned from our servers have been greatly reduced. If you or a student experience an error, please refresh the page.